Consulting for change and growth

The world of business is constantly evolving and businesses must adapt to changing times.

At different points in a business life cycle, bringing in a fresh perspective to assist with the introduction of a new product, change the skill sets of staff, streamline a process or assess the business activities to drive growth and productivity, can be the crucial difference in helping your business succeed.

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We understand business is complicated

We have worked with many businesses and built our own so we understand there isn’t a one size fits all solution out there. Every strategy needs a personalised set of actions to manage both the internal and external challenges, and they can be across a range of areas such as products, consumer channels or customer engagement.

Social Tap Academy (419)
Social Tap Academy (373)

Michelle Mason, our lead strategic consultant is one of the founding directors of Social Tap and REBOOT Noosa at the Digital Hub Peregian Beach, and also sits on the Board of Tourism Noosa. Building on 20 years of experience in media, hospitality and tourism sectors, Michelle’s strengths are in customer-centric strategy development, customer experience and change management.

Your business needs may vary. Whether it is a new project you want to get off the ground, a review of your customer journey, sharpen your current digital engagement, or the creation of a digital marketing strategy for your team to implement.

Get in touch

Get in touch

1800 300 052
training@socialtapacademy.com.au