Nichola Ross

Nichola Ross

Project Manager

With a background in Interior Design and Marketing & Events, Nichola first came to us with a vision of working in a role which combined her passion for marketing and design… as well as wine, gin and socialising! It wasn’t long before we realised she really was the perfect fit! As a bit of a marketing all-rounder with a hunger for knowledge, Nichola was soon appointed a position within our marketing team as a Client Manager.

After several years of executing strategic marketing plans for a range of clients within our core industries; hospitality, tourism, food and lifestyle, Nichola was ready to expand her horizons into working across a multitude of industries, and now not only manages multiple accounts, is also our dedicated project manager.

Nichola applies her creative approach, a keen eye for detail and love of a new challenge to all projects, no matter the size or budget. Devoted to driving results in a timely manner, Nichola is ready to kickstart your next project or campaign.

Matthew Mason


Managing Director

With a background in investment banking working for JP Morgan and Goldman Sachs, Matthew moved into IT in early 2000, completing his Bachelor of Information Technology from Bond University in 2002...

Meet Matt
Nichola Ross


Project Manager

Nichola has a passion for design and social media.. and lives for food, wine and travel! As a tea junkie by day and wine fanatic by night, Nichola was the perfect fit for our Social Tap family from day one...

Meet Nichola
Daniel Bedford


Senior Client Manager

Dan has an extensive background in marketing and client management starting in Sports Marketing. An avid believer in an integrated approach, he specialises in digital advertising and marketing strategy...

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Michelle Mason


Managing Director

Michelle has 20 years experience in customer strategy and experience, marketing and sales in the media, hospitality and tourism industries. She spends her work days consulting with businesses and helping them to develop integrated marketing strategies...

Meet Michelle
Naomi Waite


Senior Graphic Designer

Naomi is a self-confessed food and wine lover whose hours are consumed by all things creative. Working her digital magic as a graphic designer for both print and digital, Naomi loves being able to mix her passions of food, design, technology and beautiful marketing...

Meet Naomi
St Team Samuel Clarke Profile 1000px V2


Digital Strategist

Samuel has a digital strategy, marketing, sales and management background. An innovative thinker who's passionate about combining data and behavioural psychology to make strategic decisions, CX that delights users matched to CRO for strong business outcomes...

Meet Samuel
Sophie Lorenz


Marketing Coordinator

Sophie is our fun, bubbly marketing administrator who loves all things social - both online + off! She completed her studies at the University of the Sunshine Coast in 2017, graduating with a double major in Journalism and Marketing...

Meet Sophie
Chris Ard


Senior Web Developer

Chris believes in making technology accessible to everyone with a focus on web. He brings over a decades' experience in solving computer issues and looking for better ways to implement new ideas for friends, family, and businesses...

Meet Chris


Web Administrator

An energetic, self-starter, Renan took up Bachelor of Science in Computer Science back in 98 and has been involved in Computer and IT related matters ever since. He is constantly updating his (mad online) skills and is qualified in Computer Technology...

Meet Renan


Copywriter & PR

Krystal is a writer with a passion for storytelling, and more than a decade of experience wielding the power of the written word. Having started on the news-floor chasing front-page stories in regional Queensland, she was soon snapped up to work as a features editor...

Meet Krystal
Reggie De Leon


Graphic Designer

The simplest way to describe Reggie? Passionate. Creative. Adventurous. He likes to begin a day with a cup of coffee and end with an ice-cold beer. Reggie holds a Bachelor’s Degree in Arts, majoring in Advertising. He's a well-rounded performer with expertise in visual arts...

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Samantha Mitchell


Client Manager

Samantha is a self-motivated and creative marketing professional with over 6 years’ experience in strategic marketing, campaign management and digital communication. Hailing from England, Sammie has worked across a range of brands, helping them to achieve their objectives...

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Andrew Garcia


Web Developer

Andrew lives and breathes digital marketing and design and has been a Professional Software Developer for more than eight years. His professional goal is to produce finely crafted web applications, and ensure each project is well maintained. It is this impressive attention...

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Shani Payne


Marketing Coordinator

Shani is our awesome Marketing Administrator and Community Manager, who brings her friendly, calm and positive attitude to the team! Shani graduated from the University of the Sunshine Coast in 2015 with a Bachelor of Business majoring in Tourism...

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Jessie Mason Social Tap


client relations

Bringing eight years experience as an agency dog and stress therapy expert, Jessie is our loveable Cavoodle. Her other roles at Social Tap include client relations officer and chief tail wagger...

Meet Jessie